Shipping Policy
At LYDS for you , we make every effort to prepare and ship your orders as quickly as possible.
1. Delivery Zones
We currently deliver to the following countries:
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🇫🇷 France
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🇧🇪 Belgium
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🇨🇠Switzerland
For any specific request, you can contact us at:
📧 info@lydsforyou.com
2. Order processing time
All orders are prepared within 1 to 2 working days after payment confirmation.
Orders are not being processed:
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Weekends
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Public holidays
During periods of high activity (sales, promotions, holidays), the processing time may be slightly longer.
3. Delivery times
Once the order has been shipped, the estimated delivery times are:
5 to 9 working days , depending on the destination and the carrier.
These timeframes are indicative and may vary depending on:
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Periods of high demand
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Weather conditions
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Customs restrictions (Switzerland)
LYDS for you cannot be held responsible for delays attributable to the carrier.
4. Delivery costs
Delivery charges are indicated at the time of ordering, before payment confirmation.
Additional charges (customs duties or import taxes) may apply for deliveries to Switzerland.
These costs remain the responsibility of the client.
5. Order tracking
As soon as your order is shipped, a confirmation email is sent to you with a tracking number allowing you to track your package online.
If you do not receive this email, please check your spam folder or contact us at info@lydsforyou.com .
6. Incorrect or incomplete address
The customer is responsible for the accuracy of the information provided when placing the order.
In case of an incorrect address:
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The package can be returned to the sender
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The customer will be responsible for the return shipping costs.
7. Lost or damaged package
In case of a lost or damaged package:
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Contact us within 48 hours of receipt (or estimated delivery date).
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Provide your order number and photos if necessary
We will open an investigation with the carrier to find a quick solution (replacement or refund if applicable).
8. Exceptional delays
In exceptional situations (strikes, health crises, force majeure), deadlines may be extended.
Thank you for your understanding.